FAQ

Frequently Asked
Questions

Find the information you need for your visit to JUNO HAIR Posco Intersection, from booking to consultations and arrival.

Booking & cancellations

How do I make an appointment?
Use Naver Booking to select your preferred artist and time. Please contact the salon if you need help with your booking.
How can I change or cancel my appointment?
Changes and cancellations are accepted up to 24 hours before your visit. Please let us know in advance if your plans change.
Do you accept walk-ins?
Walk-ins are welcome. We recommend booking ahead if you have a preferred time or artist.
Can I request a specific artist for my appointment?
Yes, you can choose your preferred artist through Naver Booking. Please note that the first-visit 20% discount booking menu does not allow you to select a specific artist.
What if my preferred time isn't available on Naver Booking?
If no open slots appear on Naver Booking, please contact us by phone (02-539-0605) or Naver TalkTalk, and we'll help find a time that works for you.

Location & transport

Where is the salon located?
We are located at 2F Nobel Building, 16 Teheran-ro 78-gil, Gangnam-gu, Seoul, near Seolleung Station Exit 1.
How do I get there from Seolleung Station?
From Seolleung Station Exit 1, walk straight ahead and turn right into the alley between the DB Life building and the POSCO building. After a short walk, you'll find Nobel Building (above Mega Coffee) — we're on the 2nd floor.
Is the salon convenient from Samseong Station or COEX?
The salon is convenient to visit before or after plans around Samseong Station and COEX. Please check the map for your route.
Is parking available?
Free parking is available in the basement of the building. Accessible parking spaces are also provided.

Services & consultation

What services are available?
We offer cuts, perms, colour, scalp clinic treatments, hair spa, makeup, and more. See the service menu for the full selection.
Can I have a consultation before my service?
Before your service, we discuss your face shape, head shape, hair condition, and desired look. Feel free to bring reference images.
How long does a service take?
Technical services such as colour and perms take an average of at least two hours. Timing can vary with design complexity, so please confirm with your stylist when booking.
Can I book a makeup service?
Yes, makeup appointments are available. Please contact us if you'd like to book an early or late time slot.
Can children get a haircut here?
Junior Cut is available for children from preschool through elementary school, from KRW 30,000. This is a guide price; please confirm the exact amount at your in-salon consultation.
Can I have just my roots coloured?
Retouch Colour is offered for 1 cm of regrowth; Organic Retouch Colour is offered for 2 cm of regrowth with a scalp-protection product applied. Root Bleach is a targeted service for new growth under 2 cm, so we will recommend a menu after consulting on your current condition and desired colour.
There are many types of perms. How do I choose one?
Our perm menu includes Women's Premium Heat Perm; Women's Design Magic Setting Perm, Heat Perm, and Design Perm; Men's Design Perm, Keratin Perm, and Volume Magic Perm; Down Perm (a perm for the sides); Basic Root Perm; and Full Root Perm. We will recommend a menu after discussing your desired wave, volume, or degree of neatness and your current hair condition.

Scalp & hair clinic

What is the difference between scalp and hair clinic treatments?
Based on our published menu, scalp clinic courses are distinguished by scalp-focused steps such as a scalp-condition check, scaling, deep cleansing, device massage, and ampoule care, while hair clinic courses are distinguished by steps applied to the hair lengths, such as keratin, protein, or coating care. The menu descriptions can help you compare a scalp course for scalp sensitivity, oiliness, or dryness with a hair course for concerns about hair texture or dryness. If both areas concern you, a combined scalp-and-hair course is also available. The actual steps may vary by the selected course and consultation.
How do the A, B, and S scalp clinic courses differ?
Based on the MENU descriptions, A Course — Scalp Balance is a five-step course including scalp analysis, scaling, device massage, and ampoule care; B Course — Scalp Strengthening centers on scaling and deep cleansing followed by root-nourishing care; and S Course — Scalp Solution combines scalp care with hair moisture-and-oil balance care. The final steps may vary after consultation.
How do the hair clinic courses differ?
Based on the MENU descriptions, A Course — Classic Hair Clinic is foundational care for hair moisture-and-oil balance; B Course — Organic Hair Clinic uses hyaluronic acid and keratin protein; and S Course — Solution Hair Clinic combines an internal hair peel, metallic deep detox, and coating care. Recovery Clinic Course is a separate course for severely damaged hair that uses concentrated keratin and protein. The final steps may vary after consultation.

Pricing & offers

Where can I check service prices?
You can view guide prices by service on our menu page. Your final service plan is confirmed after consultation.
Can the price vary?
Service prices are guided by hair length—Short (short hair or a bob), Medium (collarbone length), Long (chest length), and Extra Long (below the chest)—and may vary by stylist level. They are guide prices; an exact quote will be provided during your in-salon consultation.
Is there an offer for first-time guests?
First-time guests receive a 20% discount. Please note that Cut, Partial Perm, Partial Colour, Clinic, and Hair Spa services are excluded from this discount. Let us know it's your first visit when booking, and we'll be happy to explain the details.
What payment methods do you accept?
You can pay by credit or debit card, Zero Pay, or mobile payments such as Samsung Pay, Kakao Pay, etc.
Do you offer memberships or passes?
For guests seeking ongoing care, we offer a PREMIUM MEMBERSHIP and a TOTAL CARE PASS. These are intended for personal use only, and validity, refund, and transfer terms follow salon policy. Please contact us when booking for further details.
How is colour hair length determined?
Colour hair length is divided into Short (short hair or a bob), Medium (collarbone length), Long (chest length), and Extra Long (below the chest). Guide prices start at KRW 150,000, KRW 180,000, KRW 210,000, and KRW 230,000 respectively; an exact quote will be provided during your in-salon consultation.
Does the colour price include a cut?
Colour services include customised shampoo, design colour, and styling; the cut is charged separately. These are guide prices; an exact quote will be provided during your in-salon consultation.
Does the cut price differ by stylist level?
Cut prices vary by stylist level and start at KRW 35,000. This is a guide price; please confirm the exact quote at your in-salon consultation.

Visiting the salon

What are your opening hours?
Mon – Fri 09:30 – 21:30, Sat 10:00 – 20:00, Sun 09:30 – 20:00
Should I arrive before my appointment time?
For a smooth consultation and welcome, we recommend arriving with a little time to spare before your appointment.
Can I contact the salon in English?
We can assist with English enquiries through WhatsApp, WeChat, or LINE.
Are you open on public holidays?
We generally follow our regular opening hours, but hours may vary on public holidays — please check before your visit.
Can I visit after work on weekdays?
Our weekday hours are 9:30 AM–9:30 PM. If you have a preferred time or artist, we recommend booking in advance.

Facilities & amenities

Can I bring my pet?
Yes, you're welcome to bring your pet along with you.
Is Wi-Fi available at the salon?
Yes, Wi-Fi is available for you to use throughout the salon.
Can I visit with a group?
Yes, group bookings are available. Let us know the number of guests and your preferred time in advance for a smoother experience.
What is the salon space like?
The salon features a private spa room, a dedicated makeup zone, a healing terrace, and a comfortable waiting lounge.

Reservation

Still Have Questions?

If you couldn't find your answer here, feel free to reach out anytime. Reserve now and discover the JUNO HAIR Posco Intersection experience for yourself.

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